Privacy Policy

Personal Information You Provide When you use our services, we may collect the following information that you voluntarily provide: Account Information: Name, email address, phone number, password Profile Details: Date of birth, preferences, profile photo Booking Information: Travel dates, destinations, special requirements Payment Information: Billing address, payment method details (processed securely by third parties) Communication Data: Messages, reviews, feedback, customer service interactions Identity Verification: Government-issued ID, passport information when required Information Collected Automatically When you access our services, we automatically collect certain information: Device Information: IP address, browser type, operating system, device identifiers Usage Data: Pages visited, time spent, clicks, searches, booking patterns Location Data: Approximate location based on IP address or precise location if permitted Cookies and Tracking: Session data, preferences, authentication tokens Information from Third Parties Social media profile information when you sign in through social platforms Information from tour operators and travel partners Public databases and identity verification services Marketing partners and analytics providers

Service Provision Process bookings and manage your travel arrangements Facilitate communication between you and tour operators Provide customer support and respond to inquiries Send booking confirmations, updates, and travel documents Account Management Create and maintain your user account Authenticate your identity and prevent fraud Personalize your experience and recommendations Remember your preferences and settings Communication and Marketing Send promotional emails about new tours and special offers (with your consent) Provide travel tips, destination guides, and inspiration Conduct surveys and gather feedback Send important service announcements and policy updates Legal and Business Operations Comply with legal obligations and resolve disputes Detect and prevent fraud, abuse, and security threats Analyze usage patterns to improve our services Business analytics and performance measurement

With Your Consent We may share your information when you explicitly consent to such sharing. Service Providers and Partners Tour Operators: We share booking details necessary to provide your tour experience Payment Processors: Secure transmission of payment information to process transactions Technology Partners: Cloud hosting, analytics, and customer support platforms Marketing Partners: Email service providers and advertising platforms (anonymized data) Legal Requirements We may disclose your information when required by law or to: Comply with legal processes, court orders, or government requests Protect our rights, property, or safety, or that of our users Investigate potential violations of our Terms of Service Prevent fraud, security threats, or illegal activities Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Security Measures We implement industry-standard security measures to protect your information: SSL/TLS encryption for data transmission Encrypted storage of sensitive personal information Regular security audits and vulnerability assessments Access controls and employee training on data protection Secure payment processing through PCI-compliant providers Data Retention We retain your information for as long as necessary to: Provide our services and maintain your account Comply with legal obligations and resolve disputes Prevent fraud and maintain security Improve our services through analytics (anonymized data) Note: While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security but are committed to protecting your information using industry best practices.

Account Access and Control Access: View and download your personal information Update: Modify your account details and preferences Delete: Request deletion of your account and associated data Export: Download your data in a portable format Communication Preferences Opt out of marketing emails through unsubscribe links Manage notification preferences in your account settings Control cookie preferences through browser settings Adjust location sharing permissions Regional Privacy Rights Depending on your location, you may have additional rights: GDPR (EU): Right to access, rectification, erasure, portability, and objection CCPA (California): Right to know, delete, and opt-out of sale of personal information Other Jurisdictions: Rights as applicable under local privacy laws Contact: To exercise your privacy rights, contact us at privacy@adventureknit.com or use the settings in your account.

Types of Cookies We Use Essential Cookies: Required for basic site functionality and security Performance Cookies: Help us understand how you use our site Functional Cookies: Remember your preferences and settings Marketing Cookies: Used to show relevant advertisements (with consent) Third-Party Tracking We use third-party services for analytics and advertising: Google Analytics: Website usage analysis and reporting Facebook Pixel: Social media advertising and conversion tracking Marketing Platforms: Email marketing and customer relationship management Managing Cookies You can control cookies through your browser settings or our cookie consent manager. Note that disabling certain cookies may affect site functionality.

Adventure Knit operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. Safeguards for International Transfers Standard Contractual Clauses approved by relevant authorities Adequacy decisions for countries with equivalent protection Certification schemes and codes of conduct Your explicit consent for specific transfers We ensure that appropriate safeguards are in place to protect your information during international transfers.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. Minors (13-18 years) For users between 13-18 years old, we require parental consent for account creation and booking activities. Parents can contact us to review, modify, or delete their minor child's information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will: Update the "Last Modified" date at the top of this policy Notify you via email for material changes (if you have an account) Post prominent notices on our website for significant updates Seek your consent for changes that materially affect your rights We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following methods: Privacy Officer Email: privacy@adventureknit.com Phone: +1 (440) 791-4645 Response Time: Within 30 days Mailing Address Adventure Knit - Privacy DepartmentCasper, WyomingUnited States Data Protection Officer (EU) For EU residents: dpo@adventureknit.com You also have the right to lodge a complaint with your local supervisory authority.

For users in the European Union, we process your personal data based on the following legal grounds: Contract Performance Processing necessary to provide our booking services and fulfill our contractual obligations. Legitimate Interests Improving our services, fraud prevention, direct marketing to existing customers, and business analytics. Consent Marketing communications to prospects, cookies, and location data (where required). Legal Compliance Meeting legal obligations such as tax reporting, anti-money laundering, and regulatory requirements.