Cancellation Policy
Flexible options to give you peace of mind
Our Cancellation Terms
We understand plans can change. Here's what you need to know.
Standard Cancellation Timeline
30+ Days
100% RefundFull refund minus processing fee
15-29 Days
50% RefundHalf of your payment returned
7-14 Days
25% RefundPartial refund available
0-6 Days
No RefundNo refund available
Refund Calculator
Estimated Refund
$950.00
100% of booking amount
Important Notes
- Processing fee of $50 applies to all cancellations
- Refunds processed within 7-10 business days
- Original payment method will be credited
- Group bookings may have different terms
- Travel insurance can protect against losses
Special Circumstances
Exceptions and special cases for cancellations
Medical Emergency
Sudden illness or injury preventing travel
Natural Disasters
Events like hurricanes, earthquakes, or floods
Government Restrictions
Travel bans or border closures
Tour Cancellation by Us
If we cancel the tour for any reason
How to Cancel Your Booking
Log In
Access your account dashboard
Find Booking
Navigate to "My Bookings" section
Request Cancellation
Click "Cancel" and provide reason
Receive Confirmation
Get email with refund details
Protect Your Trip with Travel Insurance
Get comprehensive coverage for trip cancellations, medical emergencies, and more. Travel with confidence knowing you're protected.
Frequently Asked Questions
Refunds are typically processed within 7-10 business days. The exact timing depends on your bank or credit card company.
Yes! You can reschedule your tour once without any fees if done at least 15 days before your original tour date.
COVID-related cancellations are covered under our medical emergency policy. A positive test result or quarantine order qualifies for a full refund.
A $50 processing fee applies to all cancellations. Additionally, any travel insurance premiums are non-refundable.
Need Help with Cancellation?
Our support team is here to assist you with your cancellation request
Contact Support